For Pet Owners

Email Customer Service
Call Customer Service:
1-877-202-3558

We are currently experiencing a delay with 2025 license tags. The shipment is now in transit to our office, and we will mail your tags as soon as they arrive. We sincerely apologize for any inconvenience this delay may cause and appreciate your patience.

Donate

Donations can be made to the Richmond Animal Care and Control Foundation, a 501(c)3 non-profit dedicated to supporting the City’s animal shelter. Richmond Animal Care and Control services over 3,000 pets a year, and the Foundation works closely with the RACC to support the needs of these animals. Please visit the Foundation website to make a donation.