Pet License

Common Questions

Questions About Notices

Questions About Current Licenses

Questions About Lost and Found Animals

Questions About Pet Licensing

Questions About PetData

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Why did I receive this notice?

Please choose the option that best describes the notice you received:

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Why am I being billed when I have a current license?

There may be several reasons why you received a bill when you have a current license. We're happy to help with your account information - please fill out this form to begin the process.

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When will I get my license tag?

We will mail your tag within 10 business days from the day we receive your completed license application and payment. Please allow an additional 3-5 business days to receive your tag in the mail. If we have not received correct payment or required documentation, you will be notified via mail and the processing of your license will be delayed.
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How do I get a replacement tag?

GENERIC TEXT - Replacement Tags

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Can I transfer a license?

GENERIC TEXT - License Transfers

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Can I obtain a refund?

GENERIC TEXT - Refunds

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How long is this license valid?

GENERIC TEXT - License Term

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Where is the local animal shelter?

GENERIC TEXT - Local Shelters

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I have found a pet: what should I do?

GENERIC TEXT - Found Pets

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I have lost a pet: what should I do?

GENERIC TEXT - Lost Pets

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Why should I license?

The primary reason is to prevent the spreading of rabies. Rabies is a constant health threat, and rabies vaccinations are good for your pet’s health. Did you know that rabies is 100% fatal for humans if not treated properly? Animal licensing helps the City monitor compliance with local and state rabies vaccination laws.

Licensing also helps Animal Control identify family pets, should an animal become lost. The fees from licensing are used to care for animals at the City shelters and investigate complaints about stray animals, among other services. Other goals of animal licensing are to promote responsible pet ownership and to reduce the tragedies associated with lost pets and pet overpopulation.

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What are the licensing requirements?

Licensing Ordinance

GENERIC TEXT - Ordinance Information

Due Date

**GENERIC TEXT** -

Payment for your license is due on the date that your pet is vaccinated against rabies each year. If you have received a blue, yellow, or orange billing card in the mail, your payment is due within 10 days of the date that you received the card.

License Term

GENERIC TEXT - License Term

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Why was licensing privatized?

GENERIC TEXT - Why PetData

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Who is PetData?

PetData, Inc., headquartered in Dallas, Texas, provides animal licensing services for municipalities and animal welfare agencies throughout the United States. The company, a member of the National Animal Control Association, has been in business since 1994. PetData’s goals are to increase animal licensing, to reduce animal euthanasia, to educate the community, and to help solve animal control problems.
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Does PetData sell information?

We at PetData consider the privacy of our clients to be of paramount importance. PetData has never sold information or data to any third-party. PetData does not use any personally identifiable data collected for any purpose other than for those purposes as required by client contracts.

We do not respond to requests for information from non-client individuals or corporations, nor do we release information without the express written consent of our clients. PetData does not and will not share or sell client data with any other parties or make client data publicly available unless authorized by the client or required under a legal subpoena. All data belongs to our clients, and PetData serves only as a custodian for client-owned data.

Groups or individuals requesting data should contact their City or County directly as PetData will only release data to our contracted clients.

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